Privacy and cookies
BoxVitals is built for simulation training. This policy explains what information we collect, why we use it, and how you can manage your choices.
We collect account information such as your email address, license details, organization name when provided, purchase or subscription status, and device activation records needed to manage BoxVitals access.
We also collect operational diagnostics such as connection failure reports, app version, device role, web browser context, classroom session identifiers, and timestamps. These logs help us troubleshoot reliability problems and improve the product.
We use information to create and secure accounts, validate licenses, manage activated devices, support classroom monitor sessions, investigate connection failures, provide customer support, and improve BoxVitals.
BoxVitals is for simulation and training only. Do not enter real patient information into scenarios, notes, classroom codes, or support messages.
BoxVitals uses essential browser storage for sign-in sessions, license management, security checks, classroom session joining, and privacy preference storage. These are required for core site and app functionality.
Optional analytics or marketing tools will only run if you accept optional storage. If your browser sends Global Privacy Control, BoxVitals treats that as a request to keep optional tracking off.
We do not sell personal information. We use service providers such as Supabase, Netlify, Stripe, and Apple where needed to operate accounts, licensing, hosting, security, and purchases.
You can choose essential-only browser storage from the cookie banner or by opening cookie preferences. You may also contact us to request access, correction, deletion, or help with account and license data.
California residents may have additional rights under California privacy law, including rights to know, correct, delete, and opt out of certain data sharing.
For privacy requests or questions, contact OC Medic LLC at support@boxvitals.com.
Last updated: May 7, 2026
