1. Acceptance
By creating an account, activating a license, purchasing access, or
using BoxVitals, you agree to these Terms of Service. If you are
using BoxVitals for an organization, you represent that you have
authority to use the service on that organization's behalf.
2. Training Use Only
BoxVitals is for simulation, education, and training only. It is not
a medical device, patient monitor, diagnostic product, clinical
decision support tool, or emergency response system.
Do not use BoxVitals for real patient care, patient monitoring,
diagnosis, treatment decisions, or any situation where a real
clinical device is required.
3. Accounts
You are responsible for keeping your account credentials secure and
for activity under your account. You agree to provide accurate
account and license information and to notify us if you believe your
account has been accessed without permission.
4. Licenses and Trials
BoxVitals access may be provided through individual subscriptions,
institution licenses, trial keys, promotional access, or other plans
we make available. License features, device limits, renewal terms,
and expiration dates may vary by plan.
Trial access is temporary and may be limited, changed, or ended at
any time. Institution licenses may be managed by designated admins.
5. Payments and Refunds
Website purchases are processed by Stripe. Apple in-app purchases
are processed by Apple. Their payment, renewal, cancellation, tax,
and refund terms may apply in addition to these terms.
Current rates are shown on boxvitals.com and may change for future
purchases or renewals as permitted by the payment provider and
applicable law.
6. Devices and Activation
Licenses may limit the number of active devices. Admins or support
may reset device activations when needed for device replacement,
troubleshooting, or account management.
7. Scenarios and User Content
You are responsible for scenarios, labels, notes, and other content
you create in BoxVitals. Do not enter real patient information,
protected health information, or confidential information that does
not belong in a training tool.
You grant BoxVitals the limited permission needed to store, sync,
display, and process your scenarios and related content so the
product can function.
8. Acceptable Use
You agree not to:
- Use BoxVitals for real patient care or emergency operations.
- Attempt to bypass license, security, account, or device limits.
- Interfere with the service or overload hosted systems.
- Reverse engineer, copy, or redistribute BoxVitals except where allowed by law.
- Use the service to store unlawful, harmful, or patient-identifiable content.
9. Web Monitor and Connectivity
BoxVitals includes local device pairing and web-based monitor tools.
Network conditions, browser behavior, local permissions, Wi-Fi,
Bluetooth, internet access, and third-party hosting providers can
affect connection reliability and timing.
The web monitor may have brief delays. For the most responsive
classroom experience, use the BoxVitals iOS app when available.
10. Availability
We work to keep BoxVitals reliable, but we do not guarantee that the
service will be uninterrupted, error-free, or available at all times.
Features may change as the product develops.
11. Intellectual Property
BoxVitals, including the app, website, monitor designs, software,
graphics, branding, and related materials, is owned by OC Medic LLC
or its licensors. These terms do not transfer ownership of BoxVitals
to you.
12. Privacy
Our Privacy Policy explains how we collect,
use, and protect information related to accounts, licenses, devices,
diagnostics, and web services.
13. Disclaimers
BoxVitals is provided "as is" and "as available." To the fullest
extent permitted by law, OC Medic LLC disclaims warranties of
merchantability, fitness for a particular purpose, non-infringement,
and uninterrupted or error-free operation.
14. Limitation of Liability
To the fullest extent permitted by law, OC Medic LLC will not be
liable for indirect, incidental, special, consequential, exemplary,
or punitive damages, or for lost profits, lost data, business
interruption, or training disruption arising from use of BoxVitals.
15. Suspension or Termination
We may suspend or terminate access if an account violates these
terms, creates security risk, abuses hosted services, or uses
BoxVitals outside its intended simulation and training purpose.
16. Changes to These Terms
We may update these terms as BoxVitals changes. The updated version
will be posted on this page with a new effective date. Continued use
after changes means you accept the updated terms.
17. Governing Law
These terms are governed by the laws of the State of California,
without regard to conflict of law rules, except where applicable law
requires otherwise.
18. Contact
Questions about these terms can be sent to OC Medic LLC at
support@boxvitals.com.
Last updated: May 8, 2026